Written by: Greg Weiss
As a career coach, I meet with many different people from many organisations, facing many different kinds of challenges from onboarding to offboarding and everywhere in between. Through the last two years, one of those challenges has been managing the way that employees work – whether it’s in the office, remote work, or a hybrid model, organisations are navigating a new way of working and there’s still plenty to figure out along the way.
Before 2020, many employees may never have needed to work remotely, but the experience has opened up many opportunities to increase their work/life balance, stay productive, and have a little more control over their work day. Hybrid work models have become a highly-desired feature as individuals conduct their job searches. It’s clear to see how the model benefits employees, but employers have much to gain too.
What is hybrid work?
The heart of hybrid work is all about finding a balance between working in the office and working remotely and can be driven by a variety of factors like flexibility, safety or space limitations. While ‘hybrid work’ is one concept, it can look very different between different organisations, with many embracing different percentages of remote work with different systems for making it happen.
The benefits of hybrid work for organisations
The ‘Great Resignation’ has seen a lot of movement as people seek a career change. Job seekers have plenty of things on their list when it comes to finding a new role but for many, hybrid working models are at the top. It’s in every organisation’s best interest to understand what they stand to gain by offering hybrid working as an option:
- Increased productivity – hybrid work gives employees more autonomy to work in the way that works best for them. 40% of people believe they can be productive and healthy from anywhere (whether fully remote, in the office, or in a hybrid model). Time in the office is not always synonymous with productive work and hybrid models allow both employees and organisations to find the balance that works best for them.
- Employee satisfaction – retaining employees is important and job satisfaction is a huge factor in this retention. The flexibility of hybrid work allows employees to manage their work and life together, finding a balance that suits them better than a traditional 9-5 office might. On average, companies see a 12% reduction in turnover when their employees can work remotely.
- Improved collaboration – collaboration, whether within teams or cross-department, can be hindered by a totally remote approach to work. Hybrid work gives teams the flexibility to come into the office while still enjoying the flexibility of remote work, giving them an opportunity to meet face-to-face and collaborate with ease throughout the week. 83% of companies say collaboration on new projects has been as good or better than it was before the pandemic.
- Wider talent pools – Whether it’s parent/carer commitments, disability, or location – there are many reasons why a jobseeker might struggle to come into the office reliably each day. Embracing a hybrid working model allows organisations to widen their talent pools, selecting new employees who can work from anywhere, at times that suit them, regardless of their availability to make it into the office.
- The expectations of working in a hybrid model – percentages, availability, etc.
- How you have built workflows and communication frameworks to support all workers, regardless of where they’re working
- The set-up of the office – whether it’s hot-desking, dedicated desks, or another arrangement
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